Managed Document Productivity

More productive. More efficient. Less expensive.

The strategic framework of Managed Document Productivity™ makes it faster and easier for Ricoh to help you improve productivity, increase efficiency, and reduce costs — a trio of powerful benefits we call Document ROI. Achieving Document ROI through Managed Document Productivity involves four steps:

Understand your requirements. We use a DOCutivity® analysis to uncover actual and hidden costs. We can also use our Technology Center to replicate your IT environment and pilot new technologies.

Solve your challenges. We recommend a total document solution, which may involve hardware and enterprise solutions. Your solution may also incorporate Managed Document Services, such as consulting and outsourcing.

Enable continuous improvement. We use device relationship management to track existing solutions, find opportunities for improvement, and optimize your infrastructure for greater cost savings.

Support you with best-in-class customer care. Service and support initiatives include our Customer Vision philosophy, 24x7 accessibility through our Support Center, and service automation.

Understanding Document ROI

Improving Document ROI starts with measuring the true cost of managing documents in your organization. To do this, we use an assessment process called DOCutivity. This analysis drives Document ROI because it presents financial justification, goals, and measures for your solution. The DOCutivity process includes an implementation plan based on your current requirements, the analysis itself, and a proposed solution design. It then recommends tools, support services, and ongoing measurement to manage for ROI and continuous improvement.