Business Support Services

Leveraging our extensive experience with documents, workflow, and logistics, Ricoh Professional Services provides efficient, high-quality outsourcing for a wide range of basic business support services. Partnering with RPS helps organizations minimize operating costs, eliminate the time and expense of staffing and supervision, and ultimately improve satisfaction of customers and employees who depend on these business support services every day.

Mail Services
RPS provides highly motivated, well-trained teams that are experienced in handling the equipment and processes that keep your mailroom running efficiently.

• Mail processing
• Inter-office mail
• Pre-sort services
• Courier dispatch
• Express mail
• Packing/small parcel services
• Vendor and asset management
• Consulting services
• Shipping and receiving

Customer Driven Services
As RPS learns more about an organization and establishes itself as a trusted partner, many choose RPS for a variety of value-added services including:

• Data Center print
• Reception services
• Conference room management
• Vendor management
• Creative services
• Project management
• Help Desk
• Day-forward scanning
• Database management
• Third-party printer management

Inventory Management
Our inventory management programs improve the efficiency of restocking, while you minimize management costs and ensure on-time delivery.

• Warehousing
• Pick/pack/ship services
• Reporting
• Replenishment
• Blanket PO restocking
• Need-based ordering
• Inventory reduction
• Minimal obsolescence

Media Duplication
Whether you need to include demo CDs in a direct mail program or create shrink-wrapped packages, RPS gets it done quickly.

• Duplication of virtually all digital media
• Labeling
• Printing and binding of documentation
• Reproduction of tray cards, inserts, and other packaging
• Full kit assembly

Kitting and Assembly
RPS teams specialize in assembling and packing materials quickly for immediate shipment.

• Order processing via mail, fax, or email
• Physical kit assembly to specifications
• Distribution to customer lists
• Kit storage for ongoing fulfillment
• Shipping
• Monthly summary reporting
• Inventory reporting
• Distribution reporting

Fulfillment
RPS fulfillment services prepare your products or printed materials for on-time delivery to internal or external customers worldwide. We can process and ship virtually any order, and we can provide a running inventory at your request.

• Web-based ordering
• Inventory management and reporting
• Inventory replenishment
• Warehousing
• Ship to stock
• Order expediting
• International mailing